Since the handling of personal data is a very sensitive issue, we would like to inform you herewith, because the protection of your personal data is not indifferent to us, but a very special concern.
We process your data exclusively for the necessary processes, in the context of our customer service and strictly adhere to the statutory provisions. In the following text, we inform you about which data is collected, processed and stored by us, and what rights you have over your data.
- subject of data protection:
The subject of data protection is personal data, i.e. all information relating to an identified or identifiable natural person (Art.4 No.1 DSGVO). This includes, for example:
Names, postal addresses, e-mail addresses, telephone numbers, IP addresses and personal information and data transmitted to us through the use of the website, the inquiry and booking forms or in the course of other communication, e.g. by e-mail or telephone.
- contact person for data protection:
Pista: Pueblo del Mar, num 8
35627 Costa Calma – La Pared
- Purpose and scope of data storage, collection and processing and deletion:
3.1 We do not collect any personal data during the purely informational use of this website. However, your browser transmits the following data to us so that a visit to our website is possible:
– Date and time of the request
– Time zone difference
– Content of the request (specific page)
– access status/HTTP status code
– amount of data transferred in each case
– Web page from which the request comes
– Operating system and its interface
– language and version of the browser software.
This data is called log files, which are stored for 7 days. This allows to analyze and fix any technical problems. Article 6 (1) f) of the DSGVO is the legal basis here. The log files are inevitably processed on a number of servers until your request arrives on our web server, so collection and use is also possible in “third countries” (e.g. the USA). Our company has no influence on this process. Apart from these technical constraints, the provider of this website does not transmit any personal data to countries outside the scope of the EU General Data Protection Regulation or without an adequate level of data protection.
Our motto is the minimization procedure. This means that we only collect, store and process personal data that is absolutely necessary for the operation of the online offer (website), contacting and processing possible inquiries or bookings.
We do not share your provided data with third parties or third countries/third-party states.
The use of the website is generally possible without entering personal data or creating a user account.
3.2 Contact form
You can contact us via the contact form on our website or by email. In doing so, the following data will be stored by us.
Your first and last name, your company name, your email address, the content of your message and files that you may have uploaded or attached to answer your questions.
Your message will be sent by e-mail via the mail server of the company IONOS SE, Elgendorfer Straße 57 in 56410 Montabauer, Germany.
I have concluded an order processing contract with my partner to be able to guarantee a very high level of data protection here as well.
As far as you use the contact form and inform yourself about our offers and services, we base the processing of your personal data for this purpose on Art. 6 para. 1 b) DSGVO (for the performance of a contract).
In all other cases, we have a legitimate interest within the meaning of Art. 6 (1) f) DSGVO in processing the data, because the data is processed in order to respond to user inquiries received via the contact form.
3.3 Disclosure to third parties
We will only use your data with your consent. Data will not be passed on to third parties unless this is necessary for the fulfillment of the contractual relationship with you or for the provision of the services selected by you, or unless there is a legal or officially ordered obligation to do so.
We use a hosting service provider to operate the website. This results in data transfer and processing by IONOS SE, Elgendorfer Straße 57 in 56410 Montabauer, Germany.
The technical provision of the website is carried out by my partner, the company IONOS SE, Elgendorfer Straße 57 in 56410 Montabauer, Germany. All data processed through the use of my website is stored on the servers of IONOS SE and thus processed on my behalf. In order to guarantee a very high level of data protection, we have concluded an order processing contract with IONOS SE, which regulates compliance with all data protection regulations and prohibits the transfer of data to third parties.
A distinction is made between “transient” (temporary use) and “persistent” cookies (time-limited use). The transient cookies are automatically deleted when you close the browser. Session cookies belong to this category. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your communication device to be recognized when you access the website again. Persistent cookies are automatically deleted after a certain period of time. The duration may differ depending on the cookie. However, this only applies if you no longer visit our website. This is because each time you visit our website again, the deletion period is postponed again by the initial duration. Alternatively, you can delete the cookies yourself at any time in the security settings of your browser.
Furthermore, you can deactivate the storage of cookies in your browser settings, which may result in limited functionality, unusability or delays of certain parts of the website.
– Cookie settings for Internet Explorer
– Cookie settings for Microsoft Edge
– Cookie settings for Firefox
– Cookie settings for Chrome
– Cookie settings for Safari
– Cookie settings for Opera
- analytics services and other third-party services:
5.1 Social Media Links:
Our website does not contain any social media links (widgets from Facebook, Like buttons, Share or Recommend buttons, Twitter widgets, or similar) that automatically collect their personal data when you visit our website or actively use these links.
Our social media appearances are only accessible through simple links (hyperlinks). If you visit our social media sites via these links, personal data may be transferred to the provider. In this case, the data protection provisions of the respective social media provider apply.
5.2 Google Analytics – Usage Tracking and Analysis:
We use “Google Analytics” on our website. Google Analytics is a tracking and analysis service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), which evaluates the use of our website on our behalf.
We use Google Analytics to analyze the use of our website and to improve our online presence, technical functions and design for you and also to be able to recognize and ward off fraud and security attacks. This is our legitimate interest in the processing of usage data by Google.
To analyze the use of our website, Google stores cookies (text files) on your terminal device. Through these cookies, information is transferred to Google, which Google uses to provide us with the desired analyses and reports. An identification of your person is not possible through these cookies or this information.
We only use the default setting “anonymize-ip”, which anonymizes your IP address. This means that your IP address is shortened by Google within member states of the European Union or in contracting states of the Agreement on the European Economic Area before being transmitted to Google servers in the USA. Only in exceptional cases will your IP address be transferred in full to Google servers in the USA and shortened there. Your IP address will not be merged with other Google data. Thus, an identification of your person can be excluded.
You can prohibit the storage of Analytics tracking cookies at any time in the settings of your browser and delete stored cookies. The respective settings vary depending on the type of browser used. Modern browsers also offer the option to activate the “Do-Not-Track” option and thus prevent tracking.
If you wish to prevent the tracking of your user behavior (including your IP address) and the processing of this data by Google, you can alternatively download and install the web browser plugin provided by Google:
By concluding an order processing contract, we oblige Google to comply with the applicable data protection regulations. The contract for order data processing was concluded with: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland.
Google has also committed itself to the Privacy Shield agreement and has been certified there. This obligates Google to comply with the standards and regulations of European data protection law. Information on the Privacy Shield agreement can be found here: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=…
Further information about Google’s data use and data protection and related topics can be found here: https://policies.google.com/?hl=de…
5.3 Google Adwords – Conversion Tracking:
Google AdWords is the advertising program of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
We use Google AdWords or Conversion Tracking to measure the success of our advertisements on Google search pages and to improve our offer.
To compile statistics, Google stores an individual cookie on your computer when you click on an advertisement. This cookie is not used for your personal identification but responds to the “conversion tag” after a successful request via online form. This allows us and Google to recognize how many users have clicked on an ad and whether a request has been sent. Personal data is not part of the evaluation.
You can prohibit the storage of cookies at any time in the settings of your browser and delete stored cookies. The respective settings vary depending on the type of browser you use. You can also disable cookies for conversion tracking by setting your browser to block cookies from the domain “www.googleadservices.com”.
5.4 Google Maps:
We use interactive maps embedded on our website from “Google Maps”, the online map service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
We use the embedded map service of Google Maps to be able to display information about our location or other information about our offer in a user-friendly way. Personal information or information about your location will not become known to us as a result.
By visiting pages of our presence on which interactive maps from Google Maps are integrated, Google receives personal data such as your IP address and possibly your location, the URL of our page or subpage on which you are located, as well as other tracking information that is transmitted to Google servers. We have no influence on this data collection and possible processing.
If you have a Google account and are logged in to it at the same time, Google may be able to assign and process this data to your account.
Google is also committed to the Privacy Shield agreement and has been certified there. This obliges Google to comply with the standards and regulations of European data protection law. Information about the Privacy Shield agreement can be found here: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=…
5.5 Google Fonts:
We use embedded fonts on our website from “Google Web Fonts”, the online font plugin of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
We use the integrated font service from Google to be able to display texts on our website in a uniform and user-friendly manner across all systems. Personal information is not disclosed to us as a result.
By visiting pages of our presence, your browser connects to Google Web Fonts and stores them in your browser. As a result, Google receives personal data such as your IP address, the URL of our page or subpage you are on, and other tracking information that is transmitted to Google servers. We have no influence on this data collection and possible processing.
Google has also committed to the Privacy Shield agreement and is certified there. This obliges Google to comply with the standards and regulations of European data protection law. Information on the Privacy Shield agreement can be found here: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=…
5.6 YouTube video plugins:
We use embedded YouTube videos (“plugins”) on our site to present an attractive online offer. The operator of the video pages is the Google subsidiary YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
When you visit one of our pages with an embedded YouTube video, YouTube establishes a connection with your device. As a result, YouTube or Google receives personal data such as your IP address, the URL of our page or subpage on which you are located, as well as other tracking information that is transmitted to Google servers. We have no influence on this data collection and possible processing.
We generally embed YouTube videos with the “nocookie” option.
If you have a YouTube user account and are logged in to it, YouTube can associate your user behavior with your user account.
Google has also committed itself to the Privacy Shield Agreement and has been certified there. This obliges Google to comply with the standards and regulations of European data protection law. Information on the Privacy Shield agreement can be found here: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=…
- commissioned data processing:
Commissioned data processing involves the collection, processing or use of personal data by a service provider (processor). The service provider is bound by the instructions of the client, i.e. us.
We have concluded corresponding contracts with our order processors in accordance with the statutory regulations and have also obligated them to maintain confidentiality with regard to personal data that has become known to them.